Privacy Policy

At eServers.uk, we take your privacy seriously and are fully committed to protecting your personal data. We operate with integrity and in accordance with applicable data protection laws, including the UK GDPR, EU GDPR, and international frameworks governing cross-border data transfers.

This Privacy Policy outlines our compliance with the UK Extension to the EU-U.S. Data Privacy Framework, which governs the lawful transfer of personal data from the United Kingdom to the United States.

International Data Transfers & Data Privacy Frameworks

As a UK-based company, eServers.uk complies fully with the UK GDPR. When we transfer personal data to our trusted partners located in the United States, we ensure that these transfers are lawful and highly secure. We verify that our U.S. partners adhere to the principles of the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the UK Extension to the EU-U.S. DPF, as administered by the U.S. Department of Commerce. This ensures your data is handled responsibly by our partners in line with the following principles:

• Notice
• Choice
• Accountability for Onward Transfer
• Security
• Data Integrity and Purpose Limitation
• Access
• Recourse, Enforcement, and Liability

For more details or to view our certification, visit: https://www.dataprivacyframework.gov

What Data We Collect & Why

Data Sharing & Third Parties

We may share personal data with trusted partners including VMware, Microsoft, Veeam, Intel, and others. Marketing and CRM data may be processed through Salesforce and HubSpot. We may also disclose personal data when legally required.

If data is used beyond its original scope, we will provide opt-out options.

Accountability for Onward Transfers

We remain accountable for how third parties handle your data. If partners fail to comply with DPF Principles, we remain liable unless proven otherwise.

KYC Data & Refund Policy

Please note that if your payment is made through a Visa , Mastercard or Amex payments it will be refunded if your KYC verification is not completed. However, payments made via Bitcoin will not be refunded under any circumstances.

Your Rights

You have the right to access, update, or delete your data. Contact us at:

Chief Legal Officer
eServers.uk
167-169 Great Portland Street, 5th Floor, London, W1W 5PF
[email protected]

Dispute Resolution

If you have a complaint, contact us directly. If unresolved, contact: BBB National Programs – Data Privacy Framework Services

If your issue remains unresolved, you may pursue binding arbitration. Learn more: Arbitration Procedures

Regulatory Oversight

eServers.uk operates under the authority of the UK ICO and the U.S. FTC for enforcement and compliance.

Effective Date: JULY 2025